Account Management Item Not Found exception with SendMessage

[Nikhil]

Hi,

We send following error message with sendmessagebatch() function of esendex webservice.Please help us on this

{System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> com.esendex.ems.exceptions.AccountManagementItemNotFoundException: Account Management Item Not Found

Server stack trace:
at com.esendex.ems.implementation.facades.AccountFacadeImpl.GetAccount(String reference)
at com.esendex.ems.implementation.facades.AccountFacadeImpl.GetAccountForUser(String reference, Guid userID)
at com.esendex.ems.facades.AccountFacade.GetAccountForUser(String reference, Guid userID)
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(RuntimeMethodHandle md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at com.esendex.ems.facades.AccountFacade.GetAccountForUser(String reference, Guid userID)
at com.esendex.ems.soapinterface.AuthenticationToken..ctor(String username, String password, String reference)
at com.esendex.ems.soapinterface.MessengerHeader.GetAuthenticationToken()
at com.esendex.ems.soapinterface.MessengerHeader.GetAuthenticationToken(MessengerHeader header)
at com.esendex.ems.soapinterface.SendService.SendMessageBatch(messagesubmission[] messages)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at CanUPlayWebService.Esendex.SendService.SendService.SendMessageBatch(messagesubmission[] messages) in D:\Projects\CanUPlay\CanUPlayWebService\CanUPlayWebService\Web References\Esendex.SendService\Reference.cs:line 259
at CanUPlayWebService.CanUPlayService.SendMessageBatch(String[] MobileNumbers, String Text) in D:\Projects\CanUPlay\CanUPlayWebService\CanUPlayWebService\CanUPlayService.asmx.cs:line 4156
at CanUPlayWebService.CanUPlayService.SendMessageBatch(Int32 ManagerId, Int32[] PlayersId, String Text, String MessageType, String GameNumber, Int32 GameId, String ageGroup) in D:\Projects\CanUPlay\CanUPlayWebService\CanUPlayWebService\CanUPlayService.asmx.cs:line 3641}

Thanks,
Nikhil

[Leanne]

Hi Nikhil,

Please can you send us an email into support@esendex.com with your account details and we will investigate this for you.

Many thanks,

Leanne